To submit your cancellation request, please email the Events Team at email@example.com. SEE RESTRICTIONS BELOW:
• NO PENALTY PERIOD: Cancellations received within 24 hours of completed registration may receive a full pardon, minus the non-refundable registration service fee. Request must be sent in writing to firstname.lastname@example.org.
• Cancellation requests by 11:59 p.m. Pacific on May 15, 2020, will be fully refunded, minus the non-refundable registration service fee. Please note: Unpaid registrants are still responsible for paying the non-refundable registration service fee.
• 50 % PENALTY OR REFUND PERIOD: Cancellation requests received by 11:59 p.m. Pacific on June 5, 2020, will receive a 50% refund, minus the non-refundable registration service fee, OR will be charged a cancellation fee of 50% of registration cost plus the registration service fee for UNPAID accounts.
• FULL PENALTY OR NO REFUND PERIOD: Cancellation requests will NOT be accepted after midnight Pacific on June 6, 2020. No refunds of any kind will be issued. Any pending balance must be paid in full.
• STN will not issue refunds past the cancellation period. Unless requests for cancellations are made prior to June 5, payments made to STN are not refundable for any reason, including, without limitation: failure to attend due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases.
• Unused registrations have no monetary value and cannot be credited to future events. If you are a “no-show,” you are still responsible to pay any pending balances still due.
• ALL cancellation requests MUST be emailed to email@example.com.
• If you are unable to attend, your registration may be transferred to another attendee. However, requests for substitution must be submitted in writing via email up to 7 days prior to the first day of the conference.
• Substitutions do not apply to credit transfers. All credits are non-transferable from person to person.
STN Media Group reserves the right to refuse any refunds, cancellation, or transfer requests.
Paying by check or P.O.? Make out the check to “STN Media Group”
Mail check to:
STN Media Group
ATTN: STN EXPO Reno
5334 Torrance Blvd., 3rd Floor
Torrance, CA 90503
If you have any issues, please email Event Coordinator, Samantha Gyerman, at firstname.lastname@example.org. Visit www.stnexpo.com/east for new information and updates on the conference and trade show.