Frequently Asked Questions

Who can attend the Conference and Trade Show?

The annual STN EXPO welcomes transportation professionals nationwide who want to learn the latest trends in training, products and services as well as how to produce better, more quantifiable results from their transportation team and operations.

Attendees include: Transportation directors and supervisors; purchasing agents; school bus association members; superintendents; fleet managers; mechanics and technicians; driver/safety trainers; administrators; special education professionals; private fleet operators, Head Start/childcare professionals; executives and CEOs; and school bus dealers.

What does Main Conference Attendee registration include?

As a main conference attendee, you will have access to ALL breakout sessions, general sessions, keynote sessions, social events, and the trade show on Monday, June 8. You may sign up for additional courses such as the NHTSA Child Passenger Safety Course or the National School Bus Inspection Training Program on Friday, June 5 for $199 (Early bird at $149), or apply for our Transportation Director Summit on June 4-5, or any of the Unique Experiences available (pre-registration required). 

What does Guest registration include?

Guest registration includes access to all networking events, the STN EXPO Indy Victory Lane Networking Reception on Sunday, June 7, as well as the STN EXPO Trade Show on Monday, June 8.

What does Trade Show Only registration include?

Trade Show Only registration includes access to the STN EXPO Indy Victory Lane Networking Reception on Sunday, June 7, and the STN EXPO Indy Trade Show on Monday, June 8. 

How do I register for the conference?

You can register by visiting our conference website at www.stnonline.com/expo/east. Under the “Attendee” tab, click on “Pricing and Registration” for more details on registration type and conference access. Then, click on “Register Now.” This will take you to the conference registration page, powered by Cvent. 

How do I know if I am registered?

Once you have completed the registration, you will receive an email confirmation with your confirmation number for the conference. You must receive a confirmation number in order to be considered registered. If you do not receive an email once you finalize your registration, please contact the event coordinator at samantha@stnmedia.com.

*As Cvent is a third-party registration system, we find that some email servers will recognize emails from Cvent as spam/junk mail, or will block the sender all together. Many school district firewalls may block this email confirmation from entering into your inbox. If you do not receive your confirmation email, please also check your spam or junk folder before contacting the Events Team.

Can I register for training programs but not the conference?

You can register for the NHTSA Course or the National School Bus Inspection Training Program separately without registering to attend the entire conference.

When you first arrive at the registration page, you will be prompted to choose a registration type. Select NHTSA Child Passenger Safety Course or National School Bus Inspector Training Program, if you would like to attend either class ONLY. This will give you access to the class of your choosing, without access to the rest of the conference, workshops, trade show, or social events.

If you would like to attend the conference AND attend one of the training seminars, then you would register as a Main Conference Attendee, and add the desired session in the Optional Sessions section in the registration process.

Please visit the Pricing & Registration page for more details on the different registration types.

How can I register for the NHTSA Child Passenger Safety Course?

If you are interested in registering for this course ONLY (meaning, you are NOT attending the conference and trade show), upon registering, select the registration type called “NHTSA Child Passenger Safety Course.

If you are interested in registering for this course AND the conference and trade show, you will first select the registration type called “Main Conference Attendee.” Then, during your initial registration process, after you have completed the Registration Information page, the Item Selection page will appear. Under Optional Session Registration, please check the box next to NHTSA Child Passenger Safety Course, and then click on Next. The registration fee for the course will reflect on the Payment page. Please make sure that the name of the course appears on the payment page under ORDERS > Sessions before finalizing your registration.

If you have first registered as a main conference attendee and decide later that you would like to add the NHTSA course, please contact the event coordinator with your request at samantha@stnmedia.com.

How can I register for the National School Bus Inspection Training Program?

If you are interested in registering for this course ONLY (meaning, you are NOT attending the conference and trade show), upon registering, select the registration type called “National School Bus Inspection Training Program.

If you are interested in registering for this course AND the conference and trade show, you will first select the registration type called “Main Conference Attendee.” Then, during your initial registration process, after you have completed the Registration Information page, the Item Selection page will appear. Under Optional Session Registration, please check the box next to National School Bus Inspection Training Program, and then click on Next. The registration fee for the course will reflect on the Payment page. Please make sure that the name of the course appears on the payment page under ORDERS > Sessions before finalizing your registration.

If you have first registered as a main conference attendee and decide later that you would like to add the National School Bus Inspection Training Program, please contact the event cCoordinator with your request at samantha@stnmedia.com.

How do I submit my application for the Transportation Directors Summit?

During your initial registration process, after you have completed the Registration Information page, the Item Selection page will appear. Under Optional Session Registration, please check the box next to Transportation Director Summit Application, and then click on Next. You will then be prompted to answer a few questions in order to qualify for acceptance to the Summit. Once completed, click on Next to finish the registration process. Please make sure that the application appears on the payment page under ORDERS > Session before finalizing your registration.

If you are already registered as a main conference attendee and decide later that you would like to apply to attend the Transportation Director Summit, please contact the event coordinator with your request at amy@stnmedia.com.

How am I accepted to attend the Transportation Directors Summit?

In order to qualify, you must be registered as a Main Conference Attendee, check the box next to the Transportation Director Summit application and answer qualifying questions during the registration process. Please note that this summit is designed exclusively for qualified transportation directors. Applicants in other positions may not qualify for this event. If you initially qualify, a representative from our team will reach out to you to complete the application process.

*Please note that attendees MUST check in and attend the Transportation Director Summit on Thursday, June 4, in order to attend the summit off site on Friday, June 5.

Have a question about the Transportation Directors Summit? Contact Ryan Gray at ryan@stnonline.com or Tony Corpin at tony@stnonline.com.

My school district needs to add you as a vendor. How do I obtain a W-9?

Please Contact Lisa Douglas, accounting executive, at lisa@stnmedia.com or 310.802.7816.

What types of payments are accepted?

All major credit cards are accepted (Visa, Mastercard, and American Express). You can also pay by check or purchase order checks. You can select “P.O. Check” as your payment method even if you do not have the P.O. number at the time you register.

If paying by check or P.O., please make it out to:

STN Media Group
ATTN: STN EXPO Indy
5334 Torrance Blvd., 3rd Floor
Torrance, CA 90503
*Please note to include your full name and confirmation number with the payment*

I need to cancel my registration. How do I do that?

To submit your cancellation request, please email the Event Manager Alice Hung Sabedra at alice@stnmedia.com.  SEE RESTRICTIONS BELOW:

Cancellations requests received within 24 hours of completing your registration may receive a full pardon, minus the non-refundable registration service fee, but you MUST email the Event Manager within that same 24-hour period.

  • Cancellations received up until 11:59 p.m. Pacific Time on March 6, 2020, will be fully refunded minus the non-refundable registration service fee. Unpaid registrants are still responsible for the non-refundable registration service fee. 
  • Cancellations received up until 11:59 p.m. Pacific Time on May 1, 2020, will receive a 50% refund, minus the non-refundable registration service fee, OR charged a cancellation fee of 50% of registration cost plus the registration service fee for UNPAID accounts.

  • Cancellations will NOT be received after midnight Pacific Time on May 2, 2020. No refunds of any kind will be issued. Any pending balance must be paid in full.
  • You will not be eligible for a refund if you are a “no-show.” If you are a “no-show,” you are still responsible to pay any pending balances still due.       

ALL cancellations MUST be emailed to Event Manager Alice Hung Sabedra at alice@stnmedia.com.

STN Media Group
ATTN: STN EXPO Indy
5334 Torrance Blvd., 3rd FL
Torrance, CA 90503

If you have any issues, please email Event Coordinator Samantha Gyerman at samantha@stnmedia.com.

I am registered, but unable to attend the conference. Can my colleague replace me?

Yes, we accept substitutions. Please submit your request to our event coordinator at samantha@stnmedia.com. Please specify the full name of the attendee who will be replaced, as well as the full name, title, company, work address, email address, and phone number for the substitute attendee.

Can I register on site?

Yes. Please come to the registration desk to register on site. Please note that payment is due upon arrival. If paying with a P.O. on site, you will have up to 30 days after the conference to submit your balance.

Can I register for the NHTSA Course or the National School Bus Inspection Training Program on site?

Yes, however, both courses has limited seating. We recommend for our attendees to register for the course ahead of time, as materials must be purchased before the conference. If additional seating is available upon your registration on site, you may add the desired course to your agenda. Please note that payment is due upon arrival.

How do I pay my balance?

To submit payment via Credit Card:

  1. Visit our STN EXPO Indy Website at https://stnexpo.com/east/
  2. Click on the “Attendee Registration” botton on the home page. This will open a new page to Cvent.
  3. Click on “Already Registered?” on the registration page
  4. Input your email address and your confirmation number (sent to your email after you submitted your registration), click OK.
  5. You are now in your registration portal. Here you can print invoice, submit payment, add members to your group, and review your registration details.
  6. Click on Submit Payment and you’ll be able to pay the balance with your credit card.

Are you paying by check or P.O.? Please make it out to:

STN Media Group
ATTN: STN EXPO Indy
5334 Torrance Blvd., 3rd Floor
Torrance, CA 90503
*Please note to include your full name and confirmation number with the payment*

Are meals included?

Food and drinks are provided only during specific events at the STN EXPO. Refreshments will be provided for registrants who qualify and will attend the Transportation Directors Summit on June 4, as well as breakfast and lunch on June 5. Drinks and light appetizers/desserts may be sponsored and served at STN Networking events. Dinner will be served at the STN EXPO Indy Victory Lane Networking Reception on Sunday evening, June 7. Breakfast will be provided on Monday, June 8, on the Trade Show Floor.

On days with breakout sessions, attendees are encouraged to have lunch on their own at any of the restaurants at the JW Marriott Hotel or explore all that Downtown Indy has to offer. To see a list of the restaurants, please visit the JW Marriott Dining Guide or the Visit Indy Dining Guide.

Do I get a certificate of attendance?

If you register before the online registration ends, you will receive a Certificate of Participation for the 2020 STN EXPO along with your welcome packet upon checking in at the registration desk. However, if you register after online registration ends or on-site, a certificate will be mailed to you after the conference concludes.

When will the workshop schedule be published?

The workshop schedule will be announced around two months before the conference begins. Notifications will be sent via email. Be sure to frequently visit our website for the latest updates, and follow us on Facebook, Instagram, and Twitter.

Do I have to sign up for workshop classes?

While each workshop session is specified by track, we have designed the curriculum so that you are free to attend any of the breakout sessions, on any given day. This means that you are welcome to attend all General Sessions and Keynote Sessions, any workshops on any tracks, on any day of the conference week, as long as you are registered as a Main Conference Attendee.

While regular breakout sessions are open to all main conference attendees, the following Optional Sessions must be pre-registered for: 

  • NHTSA Child Passenger Safety Restraint Course (Additional registration fee required)
  • National School Bus Inspection Training Program (Additional registration fee required)
  •  Transportation Director Summit 
  •  Allison Transmission Experience
  •  Q’STRAINT Wheelchair Securement Training
  • Cummins Service Training School
  •  Live School Bus Crash Demo at CAPE


For STAI Members and Vendor Partners, please pre-register for the School Transportation Association of Indiana – Indy Day to attend STAI Events on Monday, June 8.

*Please note that Trade Show Only Registrants and Guests are only allowed to specific events. They will not have access to any of the workshops and classes.

Which track should I add to my schedule?

As a Main Conference Attendee, you are free to choose any track you will find most suitable to your interest and needs. You are not required to attend only one track, and you are free to attend any classes on the schedule.

When does registration open on site?

On-site Registration at the JW Marriott Hotel:
(Subject to change. Specific time will be announced on-site)

Thursday, June 4, 2020 – Open to all attendees
Friday, June 5, 2020
            6:30 – 8:30 a.m. – NHTSA Course Attendees & National School Bus Inspection Training Program attendees ONLY
            After 8:30 a.m. – Open to all attendees
Saturday, June 6, 2020 – Open to all attendees
Sunday, June 7, 2020 – Open to all attendees

On-site Registration at the Indiana Convention Center, Exhibit Hall A Lobby:
(Subject to change. Specific time will be announced on-site)

Saturday, June 6, 2020 – Open to exhibitors only
Sunday, June 7, 2020 – Open to exhibitors & trade show only attendees
Monday, June 8, 2020 – Open to all attendees

On-site registration will begin on Thursday, at 7 a.m. at the JW Marriott. On Friday, June 5, 6:30 – 8:30 a.m., registration is only opened for those attending the NHTSA Child Passenger Safety Course and the National School Bus Inspection Training Program. On Monday, June 8, registration is only available at the Indiana Convention Center, Exhibit Hall A Lobby.

What hotel should I stay in? Can you help me arrange that?

For your convenience, we have reserved a room block at the JW Marriott Hotel. Room nights are limited, so we recommend making your reservations as soon as possible. We do not reserve room per attendee, however, you can reserve your own room: book a room through the STN EXPO Indy website by clicking on the Hotel & Travel tab at the top of the home page, and then clicking on the “Book a Room” purple button on the Travel webpage. 

Can I bring my friend/spouse to the Conference and Trade Show?

You may bring a friend or a spouse to the STN EXPO, however, they must be registered as a Guest. Guests can only be registered on-site. Please see registration staff for more details. Questions and concerns? Please email our event coordinator at samantha@stnmedia.com.

While your family is welcome to experience Indy and the JW Marriott at your own leisure, please note that this is a professional conference and therefore we ask that you do not invite children to attend any general sessions, workshops or social events with you. We also ask that you do not invite children to attend the STN EXPO Victory Lane Networking Reception or the STN EXPO Trade Show, due to liability and safety issues since alcohol is served during the events and many heavy equipment are on display from various exhibit booths. We appreciate your cooperation and thank you for your understanding.

What do you recommend for spouses to do while the conference is going on?

Winner of four distinct Condé Nast Traveler awards, including Best Hotel in Indiana and the TripAdvisor Certificate of Excellence award, the JW Marriott Indianapolis is the city’s premier hotel, offering 1,005 guest rooms, and is the largest JW Marriott in the world. The guest rooms at this luxury landmark, which soars 33 stories above the city, feature Marriott’s signature REVIVE® bedding, 40-inch LCD high-definition TVs, marble vanities and breathtaking views of an art-filled plaza. 

The hotel offers two full-service restaurants — Osteria Pronto fine dining and the High Velocity expansive sports bar — and is connected to the Indiana Convention Center by skywalk. It’s also just steps from White River State Park, the Indianapolis Zoo, and many museums and restaurants. For ideas on what to do during your stay, please visit the website www.visitindy.com to explore what Downtown Indy has to offer! 

Do I need to rent a car? How far is the airport from the conference?

The JW Marriott is a roughly 20- to 30-minute drive from the Indianapolis International Airport. While the hotel does not provide complimentary airport shuttles, there are many ways to get to the hotel and convention center. 

Go Green Airport Shuttle 

The most economical transportation option from the airport to downtown is the Go Green Airport Shuttle service. Express service runs from the airport to downtown every 30 minutes from 5 a.m. to 11 p.m. daily. The fee is $13 one-way. Passengers will aboard the shuttle at Zone 7 at the airport’s Ground Transportation Center. Credit card payments only — cash payments are NOT accepted. Reserve online for guaranteed seating.

Driving to the conference?

While the JW Marriott Hotel does offer daily and overnight parking, we have secured a partnership with Gate Ten Event Parking for discounted parking for our attendees. More details to come. Please visit the Hotel-Travel page on our conference website at https://stnexpo.com/east/hotel-travel/ for updates.

Other Transportation Options:

AmtrakGreyhound, and Megabus all have hubs in the downtown area. You are more than welcome to choose other options, such as car rental or rideshare services such as Uber, Lyft or Taxi. Please visit www.ind.com/transportation-car-rental/car-rental to discover rental car options, or visit www.ind.com/transportation-car-rental to explore other taxis, limousines, and rideshare services.

How can I get a subscription to School Transportation News magazine?

As a Main Conference Attendee, your registration includes a FREE subscription to School Transportation News. During the registration process, please specify which format you would like to receive. If you have already registered, or would like to send a colleague or friend a subscription to School Transportation News, please visit www.stnonline.com/subscribe-2 and complete the form to subscribe!

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