Pricing & Registration

Cancellations & Refunds 

• Payment: All fees must be paid in full prior to attending. Registrants using Purchase Orders must provide proof of payment for on-site access. 

• Cancellation Requests: Must be emailed to events@stnmedia.com. 

• Refund Period: Cancellations received by 11:59 p.m. PT on February 14, 2025, are eligible for a refund minus the non-refundable administrative fee. Unpaid registrants are still responsible for this fee. 

• No Refund Period: Cancellations after February 14, 2025, are ineligible for a refund. Unpaid registrations remain due and payable within 30 days post-conference. 

• No-show Policy: No-shows are not eligible for refunds or credit transfers. Payment is still required as per registration terms, even if attendance is not possible. Unpaid registrations are due within 30 days post-conference. 

• Post-Cancellation: Payments made to STN are non-refundable after February 14, 2025, for any reason, including but not limited to illness, travel issues, job loss, or duplicate purchases. Requests for refunds submitted after this date due to exceptional circumstances (e.g., family death, documented illness) may be reviewed on a case-by-case basis.  

• Force Majeure: Neither party is liable for failure to perform due to a Force Majeure Event, including acts of God, natural disasters, war, terrorism, strikes, pandemics, or government actions. The affected party must notify the other party within 3 days and make reasonable efforts to mitigate the impact. 

• Event Cancellation: If STN cancels or postpones a conference, refunds will not be issued. However, registration fees may be transferred to a future event based on the circumstances. 

Registration Policy: Substitutions 

• Transfers: Registrations can be transferred to another attendee. Requests for substitutions must be submitted in writing via email up to 7 days before the conference starts.