Terms and Conditions

By registering for the STN EXPO Conference & Trade Show, you are entering into an agreement with the organizers and agree to comply with the event’s Terms and Conditions. This agreement covers important policies related to attendance, cancellations, refunds, use of personal data, and event conduct. Please take the time to review all policies carefully before proceeding with your registration. Your participation in the event is contingent upon your acceptance of these terms.

Event Postponement/Cancellation
If STN postpones or cancels the conference, refunds will not be issued. Registrants may request to transfer paid registration fees to a future STN-hosted conference.

Event Safety Guidelines
STN will adhere to all official government and health authority guidelines. All attendees must comply with local or state health and safety guidelines in effect at the event.

Assumption of Risk
While STN follows relevant health guidelines to ensure a safe environment, we cannot guarantee the prevention of illness or exposure to any contagious diseases. By registering, you acknowledge and accept the inherent risks associated with attending the event, including potential exposure to illnesses such as COVID-19, and agree not to hold STN liable for any related health concerns.

Waiver of Liability
Registrants release STN and its affiliates from liability for any claims related to illness or disease exposures, as well as participation in event activities, including but not limited to product demonstrations and ride and drive events that involve physical activity and interaction with vehicles. Participants in these specific activities must sign an additional waiver prior to engagement. This waiver covers claims for personal injury, property loss, illness, or any other damages, whether known or unknown. By attending, registrants waive their right to sue for any related damages.

Code of Conduct
All attendees, vendors, and staff are expected to conduct themselves in a professional and respectful manner. Harassment or disruptive behavior, including but not limited to physical or verbal abuse, will not be tolerated. STN reserves the right to remove or ban individuals from the current event as well as future STN events without refund if they are found to be engaging in inappropriate conduct.

Pricing Policies & Payment Options
Online prices and offers may change. Payment can be made via major U.S. credit cards or purchase orders. All payments are due 30 days after the conference concludes.

Non-Refundable Registration Service Fee
A non-refundable administrative fee applies for processing each registration. This fee is independent of payment methods.

Sales Tax Policy
STN Media collects and remits sales tax as required by law.

Order Validation
STN Media reserves the right to reject any order and to limit quantities. Orders may be canceled or modified at STN Media’s discretion.

Order Acceptance
Receipt of an order confirmation does not guarantee acceptance. STN Media reserves the right to accept or decline orders.

Order Limitations
STN Media may limit or cancel quantities per person, household, or order. Restrictions may include those related to billing addresses and credit cards.

Offline Payment Instructions
Make checks payable to STN Media and mail to:

STN Media Group
ATTN: STN EXPO Charlotte
5334 Torrance Blvd., 3rd FL
Torrance, CA 90503

Entry & Restrictions
Conference badges serve as valid credentials for accessing specific events based on each registrant’s registration type. For security purposes, all participants are required to wear their badges to access any STN-hosted events, including but not limited to keynote sessions, workshops, training sessions, off-site events, social gatherings, receptions, and trade shows.

Conference Badge & Lead Scanning
STN utilizes third-party badge scanning technology at all live events. Participants must present their conference badges to gain entry to STN-hosted and related events. Scanning will be conducted at event entrances for session attendance tracking and contact tracing purposes.

Exhibitors may request to scan attendees’ badges to collect contact information, such as names, email addresses, titles, company names, and work phone numbers, as an alternative to exchanging business cards. Participation in badge scanning is voluntary, and attendees are not required to allow their badges to be scanned.

Personal Data Collection
When you order or register on our site, you may be asked to provide personal information such as your name, email address, mailing address, phone number, and other relevant details. We may also collect additional information, including your IP address, birthdate, gender, and business information.

STN Media collaborates with various stakeholders to deliver a high-quality service and experience at our events. Accordingly, we may share your information with registered exhibitors, sponsors, and conference speakers to provide you with information about their expertise, products, and services. Your information may also be shared with the conference hotel to verify guest bookings within our discounted room block. Additionally, a list of registered attendees will be published on our conference mobile app.

STN EXPO Conference Mobile App
By agreeing to these terms, you consent to being included in the STN EXPO Conference mobile app that will be available to all Expo attendees, exhibitors and STN staff for a total of 90 days.

Photography Release Policy
By participating in STN events, you grant STN Media and its affiliates the right to use, reproduce, and distribute your image, likeness, and voice in various formats, including print and digital media, for promotional and informational purposes. This permission is granted in perpetuity and without compensation. Please be aware that events are public, and there is no expectation of privacy. If you have any concerns about being photographed or recorded, please let us know, and we will do our best to accommodate your preferences.

STN EXPO Privacy Policy
For details on how we handle your personal information, read our privacy policy at https://stnexpo.com/east/privacy-policy/.

Accessibility and Special Needs
Attendees requiring special accommodation or assistance due to a disability should contact STN prior to the event to arrange for necessary support. We will make every effort to accommodate your needs to ensure a positive experience. 

Force Majeure
STN shall not be liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, pandemics, or government actions.

Updates to Terms
STN may update these terms at any time without notice. It is your responsibility to review them regularly on the conference website.